Aboriginal Patient Liaison

OUR MISSION

'This Program's mission is to provide Aboriginal patients' and their families living in Prince George and Burns Lake, resources to cope with the stresses of a family member having to leave their home and stay in the hospital.'

THE PROGRAM

Being in the hospital can be painful and stressful, especially for people who are far away from their family and home. The Aboriginal Patient Liaison Worker liaises between communities and the hospital healthcare staff to help facilitate healing. If transferred to another hospital, please let the Aboriginal Patient Liaison Worker know so the information can be passed on to the hospital you are going to so they are aware you will be arriving.

OUR CLIENTS

Aboriginal Patient Liaison Worker (APLW) assists all Indigenous members with access to high quality and culturally safe care in Northern BC and bridges the gap between traditional and western medical methods.

In-hospital support can be provided:
Extra Information about health services available in Prince George and your community.
Translation between Carrier dialects and English; if we don't speak your dialect, we will find someone who does.
Help with applying for health care travel benefits to cover the cost of travel, hotels, food, and transport.
General information about your hospital stay and help to complete forms.

REFERRAL PROCESS

Simply contact your Aboriginal Patient Liaison Worker (APLW), Community Health Representative (CHR), Nurse or Social Worker and they can connect you with the In-Hospital Support.

CONTACT INFORMATION

Prince George Office

1475 Edmonton Street
Prince George, BC
V2M 1S2

Telephone: 778-349-1348
Contact: Carol Ryan
email: cryan@csfs.org

Burns Lake Office

Lakes District Hospital
741 Centre
Burns Lake, BC
V0J 1E0

Telephone: 250-692-2472
Fax: 250-692-2403
Contact: Sarah Gruen
Email: Sarah.Gruen@northernhealth.ca

Aboriginal Patient Liaison

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