Quality Assurance

It is important to us that our services meet the needs of our community members at the highest standards available. Our CSFS Quality and Innovation team conducts regular reviews of CSFS programs to ensure that industry standards are met or exceeded for our programs and services. Reviews ensure that industry benchmarks of excellence and community needs are identified, measured, and tested to ensure that our programs meet the unique needs of our community members and fulfill our mandate and align with our Strategic Plan.

In addition to conducting our own internal program reviews, in 2012, Carrier Sekani Family Services chose the Commission on Accreditation of Rehabilitation Facilities (CARF) to accredit our agency. CARF is an external organization that develops program standards of excellence and provides on-site surveys to agencies to ensure they are meeting its standards. CARF takes input from employees, stakeholders, leadership, and clients and compares it to their high-quality program standards. These standards are put into place at organizations around the world; CARF-accredited agencies are internationally recognized for their success. We chose CARF as our accrediting body for the following reasons:

• The accreditation process took our good services and made sure they were outstanding
• It allowed CSFS to remain at the forefront of First Nations human service providers in BC
• Improved our accountability and shows our communities that we are dedicated to the highest levels of service
• Provide clear standards and policies to enhance services and programs as well as ensuring equity among staff related to HR
• Provide resources and a clear, understandable framework for continuous programming with minimal barriers to those accessing services 
• Peer reviewed process that provides an opportunity for information sharing internationally 

To learn more about CARF you can visit their website www.carf.org or by clicking the links below:

• https://carf.org/wp-content/uploads/2024/03/About-CARF.pdf
• https://carf.org/wp-content/uploads/2024/01/Answering-Your-Questions-About-CARF-brochure.pdf

In January 2025 CSFS was awarded a Three-Year Accreditation from CARF International for the following programs/services:

• Guardianship
• Resources 
• Youth Services 
• Aboriginal Supported Child Development 
• Community Mental Health 
• Child and Youth Mental Health 
• Safe House 
• Canadian Prenatal Nutrition Program 
• Family Preservation 
• Family Empowerment 
• Intensive Family Therapeutic Services 
• Collaborative Practices 
• Home Care 
• Addictions Recovery Program 
• Post Majority Services 
• Wrap Around Parent Guidance and Support 

The latest accreditation represents the third consecutive Three-Year Accreditation that CSFS has achieved. By pursuing and obtaining accreditation, CSFS has demonstrated its adherence to international standards of quality and commitment to continuous excellence.

This accreditation decision represents the highest level of accreditation that can be awarded to an organization and demonstrates our organization’s substantial adherence to CARF standards. An organization that receives a Three-Year Accreditation has undergone a rigorous peer-review process. It has shown a team of surveyors during an on-site visit its commitment to providing programs and services that are measurable, accountable, and of the highest quality.

Completing a successful CARF accreditation survey provides CSFS with a seal of approval that lets our funding agencies and clients know that CSFS is committed to excellence.

• CARF Certificate of Accreditation
• Feedback | Carrier Sekani Family Services

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Related Pages

• Research for Communities
• Research for Researchers

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Last modified: Tuesday 06-May-25 11:02:16 PDT