Privacy Rights, Commitments, Obligations

As Carrier Sekani Family Services staff we are committed to core values regarding the privacy of client personal information.

Carrier Sekani Family Services clients have a right to:

• Confidentiality
• Ensuring their personal information is accurate
• Understanding who has access to their personal information and for what purpose
• Understanding how their personal information is retained
• Understanding how and when their personal information is shared
• Ensuring that we recognize and follow relevant legislation regarding protection of personal information

Carrier Sekani Family Services staff have a commitment to our clients to:

• Ensure our operations and practices embody and recognize the client privacy rights above
• Ensure any aggregation of information or reporting does not identify an individual (either directly or by inference)
• Know and follow our Privacy & Security policies and processes

Commitment to Privacy

Carrier Sekani Family Services is here to support you in any questions, requests, complaints that you may have regarding privacy of your personal information.

Carrier Sekani Family Services is there to support you in any questions, requests, or complaints you may have regarding protecting the privacy for your personal information.

Inquires/Questions/Access

You have the right to:

• Ensure your personal information that we hold and protect is accurate
• Understand how your information has been used
• Know the names and organizations to which your personal information has been disclosed

To make any of the above requests, please contact our Privacy Office, which will guide you through submitting a "Client Request for Access to Personal Information". The Privacy Office will review our policy with you and assist with fulfilling your request.

Privacy Breach Notification & Investigations

Carrier Sekani Family Services has a policy and process for you to raise any privacy issues you may have and investigate.

You have the right to raise privacy issues, including:

• Any risks or concerns that you see regarding the privacy of your personal information
• Any privacy complaints you wish to make regarding the handling of your personal information
• Reporting an actual or suspected breach of your privacy or misuse of your personal information

To raise any of the above privacy issues, please contact our Privacy Office, which will guide you through submitting the appropriate Notification form. The Privacy Office will review our policy with you and assist in facilitating and reporting back to you the formal investigation of the issues you have raised.

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Last modified: Wednesday 03-Apr-24 12:36:27 PDT